Help

Last updated: 9 October 2026

Paths start from the matching tab in the app. A question that isn’t here? Write to us.

• Sharing
• Ouii Pro
• Reminders
• Online RSVP
• Export
• New phone
• Erase
• Contact

Share the wedding with your partner

1. Make sure you are both signed in to iCloud (iPhone Settings → your name).
2. In Ouii: Settings → Your partner → Invite your partner, then send the invitation by Messages, WhatsApp or email.
3. Your partner installs Ouii and opens the invitation on their iPhone. The wedding opens, and whatever either of you changes shows up on both sides.

No account, no password: just iCloud. If your partner had already started a wedding on their iPhone, it is replaced on that iPhone by yours (Ouii asks first).

To stop: Settings → Stop sharing (your partner loses access, the wedding stays with you) or, on your partner’s side, Leave this wedding.

Ouii Pro: buy, restore

Ouii is free for up to 30 guests, 2 tables and 20 images. Ouii Pro unlocks everything (unlimited guests, tables and images, every theme, automatic seating and room drawing) in one purchase, with no subscription: Settings → Upgrade to Ouii Pro.

• For both of you: one purchase is enough; your partner gets it in the shared wedding.
• Restore (new iPhone, reinstall): Settings → Upgrade to Ouii Pro → Restore a purchase, with the same Apple Account used to buy.
• Family Sharing is on: members of your Apple family group get it too.
• Refunds are requested from Apple at reportaproblem.apple.com.

Reminders and notifications

Ouii reminds you of dated to-dos and upcoming payments. Reminders are scheduled on the iPhone itself. In a to-do, tap Remind me and pick a time.

Nothing arrives? Notifications may be off: iPhone Settings → Notifications → Ouii → Allow Notifications. Each iPhone has its own reminders: your partner sets theirs.

Online RSVP for your guests

1. Guests → Online replies → Turn on online replies.
2. Each household has its own link: tap Send and choose Messages, WhatsApp or email.
3. Guests reply for each person and each moment, choose their meal, can mention a diet and leave a note. Pull the list down to fetch new replies.

A link opens only its own household. To stop everything: Stop and erase everything from the server — links stop working, replies already received stay in the app. What goes through the server is detailed in the privacy policy.

Export and print

• Addresses for envelopes (CSV) and diets and meals for the caterer (PDF): Guests → Export.
• Seating plan for the caterer (PDF): Guests → Seating plan → Share.
• Schedule for the day (PDF): Home → the big day → Share as PDF.
• Ideas board: Ideas → Share.

Changing iPhone

Your wedding is in iCloud: sign in with the same Apple Account on the new iPhone, install Ouii, and it comes back. Remember to restore Ouii Pro (see above).

Erasing your data

• One item (guest, household, to-do, expense, image): open it and tap Delete.
• Online RSVP: Guests → Online replies → Stop and erase everything from the server. Otherwise, the server erases it on its own after 12 months without activity.
• Leaving a shared wedding: Settings → Leave this wedding (it is erased from this iPhone and stays with your partner).
• The whole wedding: delete the app, then erase its iCloud data in iPhone Settings → your name → iCloud → Manage Account Storage → Ouii → Delete Data. If your wedding is shared, stop sharing first.

We have no access to your iCloud: we can neither see nor erase your wedding for you. To erase an online RSVP page you can no longer reach from the app, write to us.

Contact

A question, a problem, an idea? Write to safa.shams@hotmail.ch. If you can, mention your iPhone model and iOS version. We reply in English, French, and gladly in the app’s other languages.

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